3. Avaya Experience Platform connects voice. Avaya Session Border Controller for Enterprise R10. Avaya OneCloud CCaaS Digital Chat SDK allows client applications to access built-in chat capabilities. DevConnect members can order the TSAPI SDK via the Procurement option. 24/03/2023 11:16:28 Karthi. Forum Name. The SMDR interface enables the development of call accounting and call billing applications. Feature Pack 2 (Release 8. 1. The CSPortal WebAPI is supported via a forum only. Avaya Session Border Controller for Enterprise Interoperability Guidelines The Avaya Session Border Controller for Enterprise plays a critical role in Avaya architectures, as shown in the Figure 1. The Call Recorder API enables integration of POM with third-party call recording. Get in touch via our quick form or find the right Avaya contact near you. Forums. AT&T is a member of the Avaya DevConnect Service Provider program. Overview. Avaya DevConnect Technology Partners give you extensive options to drive your business forward and provide value to your customers. These configurations are available as DevConnect Procurement options. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. For issues and questions related to DevConnect remote labs Membership & Program Support. For issues and questions related to DevConnect remote labs Membership & Program Support. 3. +1- (866)-GO-AVAYA. The BotConnector Snap-in provides ReST, Java SDK and JavaScript SDK APIs and reference implementations. Supports AWS, Azure and Google Cloud platforms. This unique global collaborative is exceptionally positioned. hence we do single sign-on from client to apln server, we need to retain the user until the CCT server. Sign in using your. Avaya Aura Platform Release 10. Login. 2 introduced the following new and enhanced features: Support for Avaya Aura 8. Avaya Experience Builders Components . Messages: 3946. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. The Investor’s name (if different than 1). 1. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. BotConnector Snap. The SDK includes Android, iOS and JavaScript APIs, reference clients and developer documentation. Sign in using your. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. Additionally, the following platforms are available for more advanced and integrated testing: Avaya Aura Application Enablement Services (AE Server/AES) 10. DevConnect is Avaya's developer and third party technology partner program, designed to to help companies create, verify and market Avaya-enabled solutions for their own use, or to mutual customers and channels. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. Open to everyone, from IT application to commercial software developers, service providers to system integrators, DevConnect offers free technical education & assistance, plus compliance testing and co-marketing programs for technology partners. Co-Marketing. The latest release is recommended for new development. 0The Avaya Session Border Controller for Enterprise (SBCE) is a flexible, fit for purpose solution for Enterprises that includes a set of standard security features. Email * Password * Remember me. 0. Developers creating commercial solutions for resale that include Avaya Client SDK. Provides a rich set of interfaces, including the Open Interfaces Web services, to enable the development of sophisticated contact center solutions. Driving transformative, people-centric engagement, Avaya has developed the. Email * Password * Remember me. Thanks too much for your prompt feedback, After downloading RTD documentation, I found that the minimum interval is 10 minutes so I won't get real time and the minimum interval will be 10 minutes as per the below book paragraphAvaya DevConnect Program Subject: ContactPro, from DevConnect partner CCT, is a universal multimedia agent desktop solution that runs on the Avaya Interaction Center platform to help contact centers gain better control of all managed multichannel communications interactions. 1 and Aura® Communication Manager R8. Avaya recommends our customers implement Avaya solutions using. However, Avaya provides an E-Notifications service that makes it easy for you to keep up-to-date with the latest news and information concerning the Avaya products you are working with. Out-of-the-box integrations with other Speech Vendors for ASR and TTS support. Avaya has adopted Engagement as its driving principal. DevConnect ID Avaya SSO ID Login. Avaya one-X® Agent 2. Register. Registered level members may also have access to Tier 1 & Tier 2 developer technical support for a select number of products. 3. The framework leverages virtualization technology, pre-defined templates, common installation, licensing, and support. The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Avaya Experience Platform . Net API in a single tool. 1 SSP18 and Avaya Aura System Manager 10. Sign in using your. 1. End of sale: November 15, 2022. For more details please contact. Base registered level members have access to online Tier 1 & 2 support and the option to purchase Tier 3 & 4 support on a time-and-materials basis for further development support. People: · Over 250 technology partners, including AI technology vendors · Over 32,000 companies in Avaya DevConnect · Over 154,000 registered developers – 24,000 of them using Avaya OneCloud CPaaS · 7,200 channel partners and agents. 1. These partners are part of Avaya's DevConnect program, an initiative to promote the creation of a new generation of solutions complementary to unified communications (UC) by integrating products, services and technologies with Avaya solutions. Europe, Middle East & Africa. Avaya lets you keep what’s working and add what’s needed. Valcom’s Universal Paging Interface, the V-9972, has successfully completed DevConnect Compliance Testing with Avaya Inc. The eBook examines how businesses can take self service applications to a different level by adding speech and video capabilities to the equation, enabling Interactive Voice and Video Response (IVVR). This is the latest release of Avaya Orchestration Designer and is recommended for new development. Email * Password * Remember me. 1. harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. The IP Office SMDR can be output directly from the IP Office control unit to a designated IP address and port. The latest release is recommended for new development. Overview. 1, Avaya Aura ® Session Manager R10. For issues and questions related to DevConnect remote labs Membership & Program Support. Meet our Partners. Search; Recent Topics; Hottest Topics; Top Downloads; Back to home page; Forum Index; Avaya Orchestration Designer; Author Message; 21/09/2015 23:12:56 Subject: RESTful WSOP: Content is not allowed in prolog #1 RossParrent Joined: Apr 1, 2014 Messages: 64 Location: DenverFor issues and questions related to DevConnect remote labs Membership & Program Support. 1 includes the following new and enhanced features: Change of brand name from Avaya Aura Experience Portal to Avaya Experience Portal. Sign in using your. - validate, generate project, generate fresh war file. Even keeps voices clear as people move around the room. 1 Hot fix 1 (SSP) 18 build to enable SIP environment testing. 0. Developers requiring a priority focus or Tier 3-4 technical support, may obtain it through the purchase of a DevConnect Support-Enabled or Technology Partner membership. Avaya Client SDK (formerly Breeze Client SDK) provides a common, developer-friendly set of tools that allow customers and developers to build innovative user experiences based on the full reach of Avaya Unified Communications, Collaboration and Multi-touch capabilities. Open to everyone, from IT application to commercial software developers, service providers to system integrators, DevConnect offers free technical education & assistance, plus compliance testing and co-marketing programs for technology partners. 5 million service requests are handled annually. Avaya WebRTC Connect enables Avaya Contact Center customers to embed voice and video communications in their mobile applications. More than 4,000 global partners trust Avaya to power their customer experiences. 0/1 Avaya 9641g Series Deskphone 96x1 H. About Avaya DevConnect . Tarun. The EMC Desktop application programming interface facilitates the development of custom desktop applications that can be used by contact center agents to receive and respond to customer voice calls, emails, instant messages, text messages and Web chat sessions. Search; Recent Topics; Hottest Topics; Top Downloads; Back to home page; Forum Index; Avaya Orchestration Designer; Author Message; 03/03/2021 02:03:24Providing support for Avaya DevConnect members. Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness. DevConnect compliance tests provide Avaya customers with a higher level of comfort in the interoperability between DevConnect member solutions and Avaya products. The Telephony Web Service SDK includes the Web Services Description Language (WSDL) file used to generate the client side stubs for your application, and sample web portal and GUI client applications. 2) was issued in September 2022. Avaya is aware of the recently identified Apache Log4j vulnerability (CVE-2021-44228 and CVE-2021-45046) and is conducting impact assessments across its portfolio, identifying opportunities for temporary mitigations, if possible, and developing plans for. Free Tier 1 & 2 Technical Support: For all Registered members. This release includes an update to the Web Telephony Interface REST service, plus a number of updated product and developer guides. 03/10/2019 00:56:33. Technology Partner. This is not the latest release of the Avaya Aura Platform. 1 (VoicePortal) -> Experience Portal 7. 1 as a SIP Endpoint or. Email * Password * Remember me. Avaya is a leading global provider of business communications. Avaya Aura Communication Manager is an open, extensible IP telephony platform that can be deployed as an IP PBX or feature server supporting a SIP-only environment, or as an evolution server supporting both SIP and non-SIP environments. Technical Support. Avaya recommends our customers implement Avaya solutions using appropriate security and encryption capabilities enabled by our products. Issuer: CN=Avaya HDTG Product Root, OU=HDTG, O=Avaya Inc. This ensures the service supports the ASBCE, and is functional, maintainable and secure. Products. The Avaya DevConnect Program enables, supports, and extends the market reach of application developers and technology companies to offer Avaya customers end-to-end solutions that address their business challenges. Avaya SSO ID Login. The lab is integrated with Avaya Aura Session Manager 10. Home. Hence only support for CRM 2016 was declared. DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. Find a. New. Learn more. Once you've done, the new path should be save in the ddconfig. Release 10. Experience Portal is based on Web services and Web communications standards, such as VoiceXML and CCXML. The testing referenced in these DevConnectNew in Release 10. Set your timeline, move at your pace, and launch the unique capabilities that can move your business forward. DevConnect ID Avaya SSO ID Login. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. All paths to easy and seamless experiences. xml file in Tomcat/lib. TLS version 1. Our award-winning Partner Programs have everything you need to support customers—no matter if their communications are built in the cloud, on premise, or delivered as a. The jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent to the interoperability of the tested products and their functionalities. IMPORTANT The following end of sale and end of support dates have been announced for Avaya Elite Multichannel. 33 for Android and MacOS was made generally available in March 2023; Avaya Workplace Client Release 3. These partners are part of Avaya's DevConnect program, an initiative to promote the creation of a new generation of solutions complementary to unified communications (UC) by integrating products, services and technologies with Avaya solutions. 0. Get started with a free Registered level. 10-27-2023: New Avaya Design Readiness Associate Avaya Experience Platform™ Connect Design (ADRA-0006) 10-27-2023: New Avaya Solutions Certificate Administrator Avaya Experience Platform™ Connect (ASAC-0043)K175. 1. The Email Open Interfaces enable the development of custom Web services that can be called from the Avaya Aura Contact Center Email Manager whenever an email is processed. Avaya DevConnect Program Login. Welcome Guest. 0. For issues and questions related to DevConnect remote labs. This is not the latest release of the Avaya Aura Platform. Login. In the directory create the subdirectory called webapps/WebLM/admin, then copy the trustedcert. Also I would follow below approach: 1. In order to use your SSO account on Avaya DevConnect, we will need to gather some additional details to complete your registration. Email * Password * Remember me. 0. These configurations are available as DevConnect. Messages: 3946. The lab provides DevConnect members with remote access to a configuration comprising Avaya Experience Portal, Avaya Aura Communication Manager, Avaya Aura Session Manager and Nuance speech services so that they can prototype. Login. The POM PDC extends the functionality of the Data node palette of the Graphical Call flow editor in Orchestration Designer, providing nodes to. Powered by Zoomin Software. The latest release is recommended for new development. From a single interface, users can chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video. ,. Avaya Experience Builders Components . Welcome Guest. Get Started. Email * Password * Remember me. DevConnect ID. Search; Recent Topics; Hottest Topics; Top Downloads; Back to home page; Forum Index; JTAPI; Author Message; 27/03/2023 07:10:50 Subject: Need informaton on expiry of vpcticonnector. 2. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. 3. Avaya Engagement Designer is an Avaya Oceana Solution snap-in that enables Business Analysts and other non-developers to create Workflow Definitions that describe and execute business processes. By simplifying and automating the discovery of the provisioning server, Device Enrollment Services helps reduce the costs involved in deploying a phone or endpoint. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. The jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent to the interoperability of the tested products and their functionalities. Home. Avaya Aura Platform. Contact Center. Information in these Application Notes has been obtained through DevConnect compliance. Avaya SSO ID Login. IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. Explore all of the partner types and programs available at Avaya. It is a RESTful Web service that enables client applications to manage Experience Portal zones, applications and configurable application variables. Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software suite that manages the collection, queuing, assignment and delivery of voice and non-voice work items to appropriately skilled agents in the contact center. 31 -> 9. Profile. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. CTIntegrations is the company behind CT Suite and its connectors, and has been part of the Avaya DevConnect partner ecosystem, bringing deep expertise in the Avaya OneCloud platform and an understanding of its customers’ evolving needs. What’s New in Release 9. The following Avaya Aura Platform components include APIs that can be used by developers to create custom solutions: Avaya Aura Application Enablement Services Interfaces. Join our talent community. DocumentationDevConnect Compliance Testing is not intended to substitute full product performance or feature testing performed by DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. About Avaya DevConnect . Highlights. Resources for developers where you can create communication applications and workflows that fit the needs of your business. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. Through a jointly developed test plan, DevConnect Technology Partners and Testing-enabled Registered Members work with DevConnect engineers to assess the interoperability of. This simple, yet powerful, conferencing solution delivers crystal clear sound and one-touch meeting entry for conference rooms of all sizes. Sample Applications & Tutorials. 33 for iOS and Windows was made generally available in April 2023. zip. Supports AWS, Azure and Google Cloud platforms. 6229 Avaya 9620C IP Deskphone (H. Link disclaimer Avaya is not responsible for the contents or reliability of any linkedJoined: Nov 17, 2016. 5. The Client gives applications access to. DevConnect ID Avaya SSO ID Login. Testing was conducted via the DevConnect Program. These packages are: Communication Services: Provides the essentials required to integrate voice, video, IM, presence, contact search conferencing and collaboration. (4655 Great America Parkway, Santa Clara, CA 95054-1233, USA) and / or its respective worldwide affiliates / subsidiaries [1] (collectively “Avaya”) use cookies and similar tracking technologies through websites (i. Home. IAUG is by customers, for customers. Telenor is a member of the Avaya DevConnect Service Provider program. 323 ) 6. And it brings together teams, resources, and insights to maximize contact center performance and experiences. The IP Office SMDR can be output directly from the IP Office control unit to a designated IP address and port. 1 and Avaya Session Border Controller R10. . Welcome Guest. Agent for Desktop (Avaya) Application Enablement Services (Avaya Aura) Aura Conferencing (Avaya)** Aura Platform (Avaya) Avaya Analytics (w/ CSP) Avaya Analytics (w/ Oracle)** Avaya Cloud Office (ACO) Avaya Experience Platform (AXP) Breeze Platform (Avaya) Client SDK (Avaya) Co-Browsing Snap-in Communication Manager (Avaya. DevConnect ID Avaya SSO ID Login. DevConnect ID Avaya SSO ID Login. The POM Web services enable client applications to access POM's agent and campaign management capabilities. #1. 2. (“avaya”). 1 6Co-Marketing. Avaya training & certification: Our online course portal and information on the Avaya Professional Credential Program. Multilanguage support via Dialogflow bot or EP application. DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. More than 1. About Avaya DevConnect . 1. Email * Password * Remember me. DevConnect ComplianceAs an Avaya DevConnect partner, WEBTEXT can bring you the additional channels of SMS, MMS, Messenger and Twitter DM messaging. Readers should pay attention to Section 2, in particular the scope of testing as outlined inAvaya DevConnect Forums. Email * Password * Remember me. 0. Register. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. DevConnect ID Avaya SSO ID Login. Drive our people-first vision and practices throughout the organization. DevConnect Compliance TestingAvaya Aura® Application Enablement Services running on a virtual server 7. Information in these Application Notes has been obtained through DevConnect compliance testing and additional technical discussions. 2) was issued in October 2022. Overview. Simplicity, elegance, and powerful features. 1. The testing referenced in these DevConnect Avaya ENGAGE Virtual On-demand. Email * Password * Remember me. Profile. The testing referenced in these DevConnectRelease 8. Time Warner Cable is a member of the Avaya DevConnect Service Provider Program. Provided they meet a few basic eligibility criteria, the Marketplace provides the ideal platform for Technology Partners to showcase their compliance-tested solutions. Avaya DevConnect provides a wide range of developer-oriented resources, including access to. Avaya SSO ID Login. The testing referenced in these DevConnectOverview. Messages: 3. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. For issues and questions related to DevConnect remote labs Membership & Program Support. Information in these Application Notes has been obtained through compliance testing and additional technical discussions. Highlights. Create your experience. Home. Avaya Workplace Client Release 3. Sep 15, 2022. Sign in using your. Avaya Aura Session Manager Interfaces. To sign up for your free membership, simply complete the registration form below, read and then agree to the site's Terms & Conditions. The Select Product Program (SPP) is a sales enablement program that simplifies the process for Avaya customers and Avaya Edge channel partners to order strategically-selected third-party solutions. The Avaya Breeze Platform facilitates the design, creation and deployment of advanced team and customer engagement services, without developers having to acquire specialized communications expertise. 3. This Application Notes Index page is obsolete. 1 and Avaya Oceana solution 3. DevLink3 provides a real-time stream of all call events, which can be. Avaya Aura Presence Services Snap-in Interfaces. DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution. B199. DevConnect ID. DevConnect . This cookie statement (“Cookie Statement”) explains how Avaya Inc. com and include: Your name. DevConnect provides an extensive series of sample applications and tutorials that demonstrate the use of Avaya Orchestration Designer to design and develop speech and call control applications for deployment on Experience Portal. DevConnect supports application development using the following Avaya Aura Session Manager interfaces: Call Detail Recording (CDR) Interface The CDR interface enables developers to design and build solutions that are capable of retrieving and managing the CDR data files produced by Session Manager. Avaya’s formal testing and Declaration of Conformity is provided only on the headsets/handsets that carry the Avaya brand or logo. DevConnect ID Avaya SSO ID Login. Sign in using your. Login. For more information, see the appropriate chapter of Administering Avaya Experience Portal. Device Enrollment Services (DES) provides a mechanism to securely authenticate and redirect Avaya endpoints to the file server. Email * Password * Remember me. 1. 1 was made generally available in December 2021. Options for your role, industry, solution, or current skill level. The SDK enables developers to create a BotConnector Plug-in in Java to handle requests for conversation and text analytics that come from the Avaya Oceana solution or any other BotConnector client. DevConnect Enhanced level members can access Tier 1 - 4 developer technical support as part of their membership benefits package and may purchase additional hours by contacting their DevConnect Business Development Manager. Register. The API supports the same set of capabilities as the native EMC Desktop. Avaya Aura Communication Manager is an open, extensible IP telephony platform that can be deployed as an IP PBX or feature server supporting a SIP-only environment, or as an evolution server supporting both SIP and non-SIP environments. 1. Requires payment and a contract. The solution provides the infrastructure to securely handle these calls, requiring few changes to the contact center or agent experience. Release 10. EMC enables agents to communicate with customers via channels such as phone, email, text, Web chat and instant messaging. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. The Client API enables the development of custom agent. See full list on devconnectprogram. DevConnect Enhanced level members can access Tier 1 - 4 developer technical support as part of their membership benefits package and may purchase additional hours by contacting their DevConnect Business Development Manager. Messages: 4. Experience Portal is a software-only solution that runs on off-the-shelf hardware and software. JF:Reviewed SPOC 02/04/2015 Solution & Interoperability Test Lab Application Notes. 2. Welcome Guest. Co-Marketing. AcousticEdge™. 1 and IP Office® 500V2 R11. Email * Password * Remember me. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. About Avaya DevConnect. We give customers the option to use. Avaya offers FREE Tier 1-2 developer support for Avaya Client SDK development issues. Co-Marketing. Expose all the functionality of the DMCC . PM. DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. 0 was made generally available in February 2023. 1. 1. Create your experience. Overview Interfaces Learning Support Options Compliance Testing Looking for a developer guide, API or SDK? Search Downloads. Avaya SSO ID Login. The course covers the development of applications for contact center agents using the Avaya Interaction Center Client SDK. Registered level members may also have access to Tier 1 & Tier 2 developer technical support for a. MUG Enterprise CALLGUARD Script 1. 3. Avaya SSO ID Login. Email * Password * Remember me. By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms. BotConnector Snap. Avaya DevConnect, AE Services General FAQ Page 2 ASAI. ’s Aura® Session Manager R8. Avaya recommends our customers implement Avaya solutions using appropriate security and encryption capabilities enabled by our products. DevConnect ID. Open to everyone, from IT application to commercial software developers, service providers to system integrators, DevConnect offers free technical education & assistance, plus compliance testing and co-marketing programs for technology partners. New Avaya jobs added daily. How Avaya Uses Cookies. The configuration procedure is as follows: In Avaya Aura Communication Manager: in the softphone extension's station form page 2, set Auto Answer to 'all' or 'acd' (to only auto answer ACD calls) and on page 4 or later configure a Release button. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement. For issues and questions related to DevConnect remote labs Membership & Program Support. Website Cookie Statement. These logos can be used on corporate websites, in printed collateral, even on tradeshow and event booths to let potential customers or channel and sales. Search our jobs database and apply. Connect customer service across every touchpoint. United States, Canada. Deliver better communications without disrupting your current solutions. Avaya Expert Systems auto-resolves issues before you even know they exist. Avaya Alliances helps you take advantage of comprehensive technology solutions to meet specific requirements. Developing Exceptional Multi-Modal Customer Experiences. 323 Release 6. The current commercial model for the Avaya Client SDK provides the SDK free of charge to DevConnect (Licensee) members to access, create, and distribute applications and client solutions utilizing the Client SDK. 1 was made generally available in July 2021. Offline. Welcome Guest. Avaya Enterprise Cloud combines Avaya UCaaS (Unified Communications as a Service) and Avaya CCaaS (Contact Center as a Service) in a private cloud deployment option for enterprises seeking a feature-rich, cloud-enabled unified communications and/or high-capacity contact center environment without large upfront expenses or limitation when. 3 was made generally available in May 2023. Get started with a free Registered level. DevConnect ID Avaya SSO ID Login. 3 includes the following new and enhanced capabilities: Support for Enterprise Mobility eXperience (EMX) sim-ring extensions. For issues and questions related to DevConnect remote labs Membership & Program Support. Additional information about the end of sale and end of support dates. , C=US Serial number: 300ee3a8749c4859 Valid from: Tue Nov 21 10:19:16 EET 2017 until: Tue Aug 23 17:29:49 EEST 2022. Release 10. It reduces outage probability by 73% and resolves 96% of all alarms without human intervention. Use this forum to post technical questions about using Avaya Communication Platform as a Service (CPaaS) APIs and to share answers with fellow DevConnect members and Avaya engineers. 4. 1) was issued in August 2023. The Avaya BotConnector (formerly Chatbot) Snap-in enables Avaya Oceana chat applications to leverage Avaya Automated Chat SaaS Service as a headless server. 1. Avaya Aura Application Enablement Services (AE Services) Release 10.